As local businesses begin to reopen following closures during the coronavirus crisis, they should consider flushing their water lines. Some internal customer pipes have been dormant for several weeks and could cause water to be discolored due to the build-up of sediment. Allowing faucets to run until clear with cold water for at least 15 minutes will flush the lines, remove any discoloration, sediment and related issues. For more information,…

Your utilities will stay on Temporary suspension of disconnections extended; payment options available In the interest of public health and to assist our customer-owners in light of the recent Coronavirus outbreak, OMU will temporarily suspend disconnection for nonpayment of water or electric services until further notice. Late fees will be waived during this time. Customers will still be responsible for payment of the full amount due and we encourage customers who anticipate…

The City Utility Commission of the City of Owensboro will hold its special meeting of the Commission by audio teleconference at 11:30 am on Thursday, April 15, 2020, as permitted by and in conformity with KRS 61.826 and SB 150. The coronavirus pandemic and the declaration of a state of emergency by the Governor of Kentucky make it infeasible for the Commission to provide meeting room conditions at a physical…

In the interest of public health and to assist our customer-owners in light of the recent Coronavirus crisis, OMU will extend the temporary suspension of disconnections for nonpayment of water, electric, or telecommunications services until further notice as we continue to monitor the current state of emergency. Late fees will be also waived during this time. Customers will still be responsible for payment of the full amount due and we…

Your utilities will stay on In the interest of public health and to assist our customer-owners in light of the recent Coronavirus outbreak, OMU will temporarily suspend disconnection for nonpayment of water, electric, or telecommunications services effective immediately through April 16, 2020. In addition, customers disconnected immediately prior to this pandemic will be reconnected to service.  Late fees will be waived during this time. Customers will still be responsible for…

In the interest of public health and to assist our customer-owners in light of the recent Coronavirus outbreak, OMU will temporarily suspend disconnection for nonpayment of water, electric, or telecommunications services effective immediately through April 16, 2020. In addition, customers disconnected immediately prior to this pandemic will be reconnected to service. Late fees will be waived during this time. Customers will still be responsible for payment of the full amount…

In an effort to reduce potential exposure to the virus for employees and our customer-owners, our offices, including the Customer Service Center, are closed until further notice. OMU has a variety of payment and account management options that you can use from the comfort of your own home. You can manage your account on our website at omu.org. For now, the drive though and customer drop box at our Tamarack…

Looking to avoid social interaction due to the Coronavirus precautions? OMU has a variety of payment and account management options that you can use from the comfort of your own home. You can manage your account on our website. You can also call (270) 926-3200 and select our Pay By Phone option or speak with one of our Customer Service representatives. Our offices currently remain open, but you may choose…

OMU has a Coronavirus response plan that will ensure the uninterrupted delivery of water, electric and telecommunication services to our community. Critical personnel will continue to provide reliable and quality services to our community. In addition, the Coronavirus is not transmitted through drinking water and therefore there should be no concern about the safety and consumption of OMU drinking water. In the meantime, we encourage our customer-owners to take precautions…

OMU would like to extend our thanks for your support of our recent Spread the Warmth Campaign. Thanks to you and our partnership with the United Way, we are able to provide over 500 cold weather items including coats, hats, gloves and scarves to those in need in our community. Overall eight local agencies were able to assist our community through this project. We extend a special appreciation to Garney,…