Frequently Asked Questions about Residential Internet

What is Residential Internet?

Residential Internet: the name says it all. Residential Internet is the delivery of Internet services over optical fiber to the home (FTTH). Residential Internet is the fastest, most reliable and secure method of connecting your home to the internet. By transporting information literally at the speed of light, Residential Internet can connect your entire family to their favorite internet sites in the blink of an eye. Stream multiple movies, explore the world of online gaming, hold video conferences with loved ones, or send pictures halfway around the world simultaneously. It’s all possible with Residential Internet.

Why is OMU considering Residential Internet?

Owensboro Municipal Utilities has a robust fiber optic network for telecommunications that we call OMUfibernet. OMUfibernet has not only served the needs of OMU, but has also provided fiber services to commercial and industrial customers in Owensboro since 1997.

We, as your local utility, want to expand these same reliable and high-speed services to residential customers at economical prices. We want to use the same dedication to quality and reliability that you’ve come to expect from your water and electric services, to connect you and your family to the internet efficiently, quickly and easily.

As the need for reliable, high-speed residential internet service continues to grow in our community there’s never been a more appropriate time to extending these capabilities to our residential customer-owners.

What is fiber optic cabling?

Fiber optic cabling contains various quantities of individual fiber optic strands of glass. Each strand is no larger than the width of a human hair, however it is capable of transmitting enormous amounts for data using pulses of light. Every strand is insulated by several lays of durable material ensuring it is well protected from the elements and capable of providing reliable data transmissions.

What does 1 Gigabit-per-second internet access mean?

A Gigabit-per-second (1Gpbs) literally means having the capability to transmit or receiving 1,000,000,000 bits of information a second. These are the fastest connections currently available to residential customers in the United States.

How will my home connect to OMUfibernet?

A small fiber optic cable, the width of a standard pencil, will be connected your home to the OMUfibernet network. Typically this will be an aerial connection, similar to your electric connection.

In instances where electric services are provided underground as opposed to overhead, the line will be buried in your yard. We will, as with all of our services, be diligent in providing as little disruption as possible.

In some circumstances, there may be networking equipment in the public easement near your home. However, this will be in rare cases.

Will I use my current computer or laptop?

Yes, you will use the same computers, laptops, tablets or other devices that you are currently using.

Will I need a router?

The equipment provided to you by OMU will include a router.

Will I be able to use my Wi-Fi?

Yes, you’ll be able to use Wi-Fi throughout your home just as you do now.

If you have additional questions, please contact us.