OMU Internet has several speed options to support the way your household uses the internet every day – from streaming movies and gaming to working from home, video calls, online learning, and connecting multiple devices at once.
Is OMU Internet available at my address?
If you receive OMU water or electric utility service, you can have OMU Internet! We bring the same local service and commitment to quality you’ve come to expect from OMU’s electric and water services to your internet connection.
How do I sign up for OMU Internet?
To sign up, call OMU 270.926.3200 to schedule installation.
How much does OMU Internet Cost?
OMU Internet offers three options to fit a variety of needs:
Basic — $49.99/month
A great option for everyday internet use, including browsing the web, email, watching TV, streaming music and connecting smart-home devices such as Alexa.
Advanced — $69.99/month
Designed for households with multiple users and devices. Ideal for working or learning from home, online gaming, video calls and frequent streaming.
Premium — $99.99/month
Built for high-demand internet use, including large uploads and downloads, content creation, social media and households that need maximum performance for multiple connected devices.
Can I use my own router or does OMU provide Wi-Fi equipment?
OMU will provide the router needed to connect your home. However, you may use your preferred equipment.
Is there a fee for installation?
Yes, there is a one-time installation fee of $49.99 which includes all equipment needed for connection.
Do I need to be home for installation?
Yes, someone over the age of 18 must be present for installation.
What should I expect on installation day?
Our Installers will arrive promptly at the start time of your appointment window. If no one is home within 20 minutes of the start time, o the appointment will need to be rescheduled. Our installers will contact you if there are any delays.
What should I do if my internet is not working?
If the lights on your router are not lit, check power supply connections. If Broadband light or Service light are NOT lit, or the router is blinking red, a service tech may need to resolve the issue. Contact OMU at 270.926.3200 if you are experiencing an internet outage.
Does OMU charge for service repairs?
No, generally service repairs are not charged to the customer.
What should I do if my internet seems slow?
Unplug your router from the power source, wait 30 seconds, and plug it back in. DO NOT hit the Reset Button – this will factory reset your router and delete all Wi-Fi information
If you have additional questions, please contact us.