Customer Care

We are local people providing local service. Our mission is to deliver reliable, quality service to our community at the most economical cost.

You can manage your account 24/7 through My Account. Our Customer Service Center, at 2070 Tamarack Road, is open Monday through Friday from 8 a.m. to 5 p.m.

Billing & Payment

Payment options and help with your bill

billing & payment


Quick answers to common questions


Update Your Phone

Report outages and get updates by text

update your phone

Avoiding Fraud

How criminals hook utility customers

avoiding fraud


Find forms for certain OMU services


Contact OMU

We are local people. It’s easy to reach us.