Whether you’re moving into a new home, leaving your current address or simply transferring your service, OMU makes it easy to start, stop or move your electric and water service. To start or manage OMU Residential Internet please call 270-926-3200.
Start Service
Please be ready to provide:
- Social Security or Federal Tax ID Number
- Driver’s License or U.S. Passport
- Completed Declaration of Domicile form
Stop Service
Please be ready to provide:
- Social Security or Federal Tax ID Number.
Please allow three days to process online requests
Move Service
Please be ready to provide:
- Social Security or Federal Tax ID Number
- Driver’s License or U.S. Passport
- Completed Declaration of Domicile form
In Person
To start, stop, or move service in person, please come to our Customer Service Center — at 2070 Tamarack Road — at least 24 hours before the service change is needed.
Connection Fee
There is a connection fee for water and electric services. A deposit may be required.
OMU Deposits
Most homeowners are not required to pay a deposit when they provide proof of ownership. OMU may require a deposit in some circumstances. Customers who provide a letter of credit or have a good payment history with OMU may also qualify to have the deposit waived. A credit check may be required to determine whether a deposit applies.
Review OMU’s Deposit Policy for complete details.
Good Payment History
A good payment history with OMU requires at least two years of service with OMU. In those years, the customer should have no disconnection of service, no returned checks, and less than six disconnect notices, with no more than two disconnect notices in any six month period.