News & Information

City Utility Commission meeting available by video teleconference on June 18

The City Utility Commission of the City of Owensboro will hold a special meeting of the Commission by video teleconference at 11:30 am on Thursday, June 4, 2020 by video teleconference, as permitted by and in conformity with KRS 61.826. The coronavirus pandemic and the declaration of a state of emergency by the Governor of…

City Utility Commission meeting available by video teleconference on June 4

The City Utility Commission of the City of Owensboro will hold a special meeting of the Commission by video teleconference at 11:30 am on Thursday, June 4, 2020 by video teleconference, as permitted by and in conformity with KRS 61.826. The coronavirus pandemic and the declaration of a state of emergency by the Governor of…

Scammers target local utility customers

Scammers often contact utility customers and demand payment. Recently there have been reports of fraudulent calls in our area.  Whenever you suspect a call to be a scam, hang up and call (270) 926-3200 to report the call and determine if it was a legitimate call or not. For more information on avoiding fraud and…

We are in this with you: Community partnerships and assistance can help

We understand that the pandemic crisis has impacted many of our customer-owners financially and you may be struggling to pay the full balance on your OMU utility bill. We encourage you to work with our Customer Service staff and local community partners to learn about assistance programs that can help. Take some time now to…

City Utility Commission meeting available by video teleconference on May 21

The City Utility Commission of the City of Owensboro will hold a special meeting of the Commission by video teleconference at 11:30 am on Thursday, May 21, 2020 by video teleconference, as permitted by and in conformity with KRS 61.826. The coronavirus pandemic and the declaration of a state of emergency by the Governor of…

Scammers may contact utility customers; here’s how to avoid fraud

Scammers often attack during times of crisis. Some often contact utility customers threatening to disconnect services without immediate payment. As you know, OMU has temporarily discontinued disconnection for non-pay.  OMU will never ask for vital personal information over the phone and will only take credit card information when you want to pay by phone. If…

City Utility Commission meeting available by video teleconference on May 7

The City Utility Commission of the City of Owensboro will hold a special meeting of the Commission by video teleconference at 11:30 am on Thursday, May 7, 2020 by video teleconference, as permitted by and in conformity with KRS 61.826. The coronavirus pandemic and the declaration of a state of emergency by the Governor of…

Routine flushing of OMU water system began May 4

Owensboro Municipal Utilities crews are conducting the utility’s semi-annual water line flush for city customers starting May 4. The flushing is expected to take approximately one week. Crews will be working between 7 a.m. and 3 p.m. each of those days and will begin on the northeast end of the city and work south and…

Reopening businesses should flush water lines

As local businesses begin to reopen following closures during the coronavirus crisis, they should consider flushing their water lines. Some internal customer pipes have been dormant for several weeks and could cause water to be discolored due to the build-up of sediment. Allowing faucets to run until clear with cold water for at least 15…

COVID-19: We are in this with you

Your utilities will stay on Temporary suspension of disconnections extended; payment options available In the interest of public health and to assist our customer-owners in light of the recent Coronavirus outbreak, OMU will temporarily suspend disconnection for nonpayment of water or electric services until further notice. Late fees will be waived during this time. Customers will still…