During the month of November, OMU’s Fibernet system will undergo routine maintenance. We do not anticipate that these updates will interrupt service to customers. Maintenance will occur between 2 a.m. and 5 a.m. Tuesday and Sunday mornings beginning this weekend. On November 5, you may notice the light on your Optical Network Terminal (the black box that connects you to OMUfibernet) that is typically blue will now appear green. This…

Owensboro Municipal Utilities crews will be conducting the utility’s semi-annual water line flush for city customers starting October 23. The flushing is expected to take approximately one week. Crews will be working between 7 a.m. and 3 p.m. each of those days and will begin on the northeast end of the city and work south and west. The crews will open fire hydrants throughout the water system as part of the…

As a resident of Owensboro, you live in a public power community, which means you own your electric, water, and telecommunications utility. It means you benefit from affordable and reliable services, a customer-focused philosophy, and a utility that cares about the overall well-being and growth of your community. Each year OMU joins over 2,000 other municipal utilities across the nation to celebrate Public Power Week. During the first week of…

In an independent survey, Owensboro Municipal Utilities recently received a 95% customer satisfaction rating for Fiscal Year 2023. Thank you! The survey also provides useful information regarding our services and ways to better serve our customers including which billing options are most convenient, the best ways to communicate OMU news, and ideas for better service. In the survey, we learned that the majority of customers, 98% in fact, consider OMU…

OMU unveiled a “Little Pantry” today at its Customer Service Center on Tamarack Road. The pantry was the idea of an OMU employee, Cassie Akers, and was built to provide assistance to our community in a unique way. In an effort to aid those in need, the OMU Little Pantry will be open 7 days a week, 24 hours a day and will be stocked with items such as food,…

Report outages, receive updates via your mobile phone OMU will launch an enhanced electric service management system in the next few months. This system will allow customers to report outages via text and receive updates via their mobile phone. In preparation for the launch, we ask that customers update their mobile number associated with their home or business account. This step is required to ensure you are able to receive…

For more than 120 years, OMU has produced the power provided to the residents and businesses in our community. The Elmer Smith Generating Station was constructed in 1964, with a second unit added approximately ten years later. In 2020, the Elmer Smith Generating Station ceased operation, ending that legacy. The decision to decommission the plant was not an easy one, but one that was in the best interest of our…

The City Utility Commission of the City of Owensboro will hold a special meeting of the Commission by audio and video teleconference at 12:00 p.m. EDT, Wednesday, November 2, 2022, and at 8:30 a.m. EDT Thursday, November 3, 2022, as permitted by and in conformity with KRS 61.826. The audio and video conferencing of the meeting will be conducted pursuant to the provisions of KRS 61.826. The primary site for…