SMS Terms of Service

These terms of service (the “SMS Terms of Service”) apply to the OMU SMS (Text) Messaging Alert Service. We may modify these SMS Terms of Service at any time, and, accordingly, we urge you to review them frequently and to check for any updates. Customers should also review OMU’s SMS Privacy Policy for the Service.

When you opt-in to the service, we will send you a message to confirm your signup. Visit the signup page or text “START” to 833-337-4935 to receive Owensboro Municipal Utilities Service Alerts. Message and data rates may apply. Text “HELP” for help. Text “STOP” to cancel.

You can cancel this service at any time by texting “STOP” to 833-337-4935, or visiting the signup page After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If at any time you forget what keywords are supported, just text “HELP” to 833-337-4935. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

SMS service with OMU is only available to US domestic mobile phone numbers. Participating carriers at this time are: AT&T, Boost Mobile, Metro PCS, TMobile, Verizon Wireless, Virgin Mobile, Sprint.

Call us at 270-926-3200 with any questions about the services provided.