News & Information

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OMU celebrates Public Power Week

As a resident of Owensboro, you live in a public power community, which means you own your electric, water, and telecommunications utility. It means you benefit from affordable and reliable services, a customer-focused philosophy, and a utility that cares about the overall well-being and growth of your community. Each year OMU joins over 2,000 other…

OMU earns 95% customer satisfaction rating

In an independent survey, Owensboro Municipal Utilities recently received a 95% customer satisfaction rating for Fiscal Year 2023. Thank you! The survey also provides useful information regarding our services and ways to better serve our customers including which billing options are most convenient, the best ways to communicate OMU news, and ideas for better service.…

OMU unveils ‘Little Pantry’ to assist customers in need

OMU unveiled a “Little Pantry” today at its Customer Service Center on Tamarack Road. The pantry was the idea of an OMU employee, Cassie Akers, and was built to provide assistance to our community in a unique way. In an effort to aid those in need, the OMU Little Pantry will be open 7 days…

Provide your phone number for location-specific updates

Report outages, receive updates via your mobile phone OMU will launch an enhanced electric service management system in the next few months. This system will allow customers to report outages via text and receive updates via their mobile phone. In preparation for the launch, we ask that customers update their mobile number associated with their…

Notice of Special Meeting of City Utility Commission by Video Teleconference

The City Utility Commission of the City of Owensboro will hold a special meeting of the Commission by audio and video teleconference at 12:00 p.m. EDT, Wednesday, November 2, 2022, and at 8:30 a.m. EDT Thursday, November 3, 2022, as permitted by and in conformity with KRS 61.826. The audio and video conferencing of the…

Routine flushing of OMU water system to begin October 10

Owensboro Municipal Utilities crews will be conducting the utility’s semi-annual water line flush for city customers starting October 10. The flushing is expected to take approximately two weeks. Crews will be working between 7 a.m. and 3 p.m. each of those days and will begin on the northeast end of the city and work south…

OMU earns ‘Large Water Treatment Plant of the Year’

The Kentucky/Tennessee Section of the American Water Works Association (AWWA) presented its Large Water Treatment Plant of the Year Award today to Owensboro Municipal Utilities and the Cavin Water Treatment Plant. The award is given to one plant each year at the KY/TN Water Professionals Conference, the annual joint conference of the Kentucky/Tennessee Section of…

Beat the Heat High temperatures can give your HVAC – and wallet – a workout

Record temperatures this week are giving our air conditioning systems a workout. To stay cool and save money during this heat wave, here are a few tips: Keep blinds and window coverings closed to keep out warm sunrays. Avoid using heat-producing appliances such as clothes dryers during the hotter parts of the day. Use ceiling…