Notice of Special Meeting of City Utility Commission by Video Teleconference

The City Utility Commission of the City of Owensboro will hold a special meeting of the Commission by audio and video teleconference at 12:00 p.m. EDT, Wednesday, November 2, 2022, and at 8:30 a.m. EDT Thursday, November 3, 2022, as permitted by and in conformity with KRS 61.826. The audio and video conferencing of the…

Routine flushing of OMU water system to begin October 10

Owensboro Municipal Utilities crews will be conducting the utility’s semi-annual water line flush for city customers starting October 10. The flushing is expected to take approximately two weeks. Crews will be working between 7 a.m. and 3 p.m. each of those days and will begin on the northeast end of the city and work south…

OMU earns 94% customer satisfaction rating

In an independent survey, Owensboro Municipal Utilities recently received a 94% customer satisfaction rating for Fiscal Year 2022. The survey, conducted monthly by phone, measures customer attitudes about rates, service and reliability. The survey also provides useful information regarding our services and ways to better serve our customers. For instance, about 33% of our customers…

OMU earns ‘Large Water Treatment Plant of the Year’

The Kentucky/Tennessee Section of the American Water Works Association (AWWA) presented its Large Water Treatment Plant of the Year Award today to Owensboro Municipal Utilities and the Cavin Water Treatment Plant. The award is given to one plant each year at the KY/TN Water Professionals Conference, the annual joint conference of the Kentucky/Tennessee Section of…

Beat the Heat High temperatures can give your HVAC – and wallet – a workout

Record temperatures this week are giving our air conditioning systems a workout. To stay cool and save money during this heat wave, here are a few tips: Keep blinds and window coverings closed to keep out warm sunrays. Avoid using heat-producing appliances such as clothes dryers during the hotter parts of the day. Use ceiling…

OMU celebrates expansion of water treatment facility

On May 11, OMU celebrated the expansion of its William R. Cavin Water Treatment Facility. The plant was expanded from its original 10 million gallon per day treatment capacity to 30 million gallons per day. The expansion became operational in March of 2020, but the celebration was postponed until this year due to the Covid-19…

Scammers target OMU customers

Over the past two days, OMU customers have been targeted by scam calls and texts. Scammers have contacted numerous utility customers aggressively demanding payment and threatening disconnection of services. Utility scams are a nationwide issue and unfortunately many customers fall prey to these threats. Often callers are able to cloak the number they are calling…

Routine flushing of water system to begin April 4

Owensboro Municipal Utilities crews will be conducting the utility’s semi-annual water line flush for city customers starting April 4. The flushing is expected to take approximately two weeks. Crews will be working between 7 a.m. and 3 p.m. each of those days and will begin on the northeast end of the city and work south…