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We are in this with you: Community partnerships and assistance can help

We understand that the pandemic crisis has impacted many of our customer-owners financially and you may be struggling to pay the full balance on your OMU utility bill. We encourage you to work with our Customer Service staff and local community partners to learn about assistance programs that can help.

Take some time now to manage your payments and get help by calling OMU at (270) 926-3200 or contacting one of our supporting partners:

Audubon Area Community Services

For more information about the CARES and the Team Kentucky Programs

 (270) 686-1662

Help Office of Owensboro

 (270) 685-4971

United Way of the Ohio Valley


The Salvation Army

 (270) 685-5576

Ways to manage your energy usage

As you and your family are staying safe at home, you may notice you are using more power and water. Managing your utility usage can help you save money.

  • Unplug unused electronic devices. These still steal power even when not in use. Consider unplugging game consoles, computers and phone chargers when not needed.
  • Change your HVAC filter. Heating and cooling of your home can account for over 50% of your overall energy usage. Making sure your system is operating as efficiently as possible can help you save money. Changing the system’s filter monthly and clearing debris away from your outdoor units can help. Also, consider a tune-up twice annually.
  • Although lighting may not be the largest part of your energy usage, it is perhaps the easiest to address. Turning off lights in rooms not in use and replacing most used lighting fixtures with LED bulbs can reduce usage. The added advantage is that LED bulbs last up to 25 times longer than regular incandescent ones.

Learn about other energy saving measures for renters and for homeowners.