OMU Customer Service Center lobby closed

In an effort to reduce potential exposure to the virus for employees and our customer-owners, our offices, including the Customer Service Center, are closed until further notice.

OMU has a variety of payment and account management options that you can use from the comfort of your own home. You can manage your account on our website at For now, the drive though and customer drop box at our Tamarack Road Customer Service Center will remain open.

You can also call (270) 926-3200 and select our Pay By Phone option. Visit for more information. If you have additional questions, please call a member of our Customer Service team at (270) 926-3200.

In the meantime, we encourage our customer-owners to take precautions outlined by the Center for Disease Control.