We understand that you may be struggling to pay the full balance on your OMU utility bill. We encourage you to reach out to our Customer Service staff and local community partners to learn about assistance programs that can help.
Payment Extensions
If you will not be able to meet the billing due date on your statement, you may be eligible for an extension. Customers may call 270-926-3200 or request an extension through My Account.
Local Agencies
The organizations listed below may be able to provide assistance in paying a utility bill.