OMU unveiled a “Little Pantry” today at its Customer Service Center on Tamarack Road. The pantry was the idea of an OMU employee, Cassie Akers, and was built to provide assistance to our community in a unique way. In an effort to aid those in need, the OMU Little Pantry will be open 7 days…
more: OMU unveils ‘Little Pantry’ to assist customers in need
Report outages, receive updates via your mobile phone OMU will launch an enhanced electric service management system in the next few months. This system will allow customers to report outages via text and receive updates via their mobile phone. In preparation for the launch, we ask that customers update their mobile number associated with their…
more: Provide your phone number for location-specific updates
Each year OMU and the City of Owensboro Neighborhood Alliances sponsor a Holiday Lighting Contest for our customers. This year we had 14 qualifying entries. Entries must be OMU customers. We are pleased to announce that the home of Carol and David Ralph are the winners of this year’s competition. The Ralphs were recognized at…
For more than 120 years, OMU has produced the power provided to the residents and businesses in our community. The Elmer Smith Generating Station was constructed in 1964, with a second unit added approximately ten years later. In 2020, the Elmer Smith Generating Station ceased operation, ending that legacy. The decision to decommission the plant…
The City Utility Commission of the City of Owensboro will hold a special meeting of the Commission by audio and video teleconference at 12:00 p.m. EDT, Wednesday, November 2, 2022, and at 8:30 a.m. EDT Thursday, November 3, 2022, as permitted by and in conformity with KRS 61.826. The audio and video conferencing of the…
more: Notice of Special Meeting of City Utility Commission by Video Teleconference
Owensboro Municipal Utilities crews will be conducting the utility’s semi-annual water line flush for city customers starting October 10. The flushing is expected to take approximately two weeks. Crews will be working between 7 a.m. and 3 p.m. each of those days and will begin on the northeast end of the city and work south…
more: Routine flushing of OMU water system to begin October 10
In an independent survey, Owensboro Municipal Utilities recently received a 94% customer satisfaction rating for Fiscal Year 2022. The survey, conducted monthly by phone, measures customer attitudes about rates, service and reliability. The survey also provides useful information regarding our services and ways to better serve our customers. For instance, about 33% of our customers…
The Kentucky/Tennessee Section of the American Water Works Association (AWWA) presented its Large Water Treatment Plant of the Year Award today to Owensboro Municipal Utilities and the Cavin Water Treatment Plant. The award is given to one plant each year at the KY/TN Water Professionals Conference, the annual joint conference of the Kentucky/Tennessee Section of…
Record temperatures this week are giving our air conditioning systems a workout. To stay cool and save money during this heat wave, here are a few tips: Keep blinds and window coverings closed to keep out warm sunrays. Avoid using heat-producing appliances such as clothes dryers during the hotter parts of the day. Use ceiling…
