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OMU earns 94% customer satisfaction rating

In an independent survey, Owensboro Municipal Utilities recently received a 94% customer satisfaction rating for Fiscal Year 2022. The survey, conducted monthly by phone, measures customer attitudes about rates, service and reliability. The survey also provides useful information regarding our services and ways to better serve our customers. For instance, about 33% of our customers…

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Scammers target OMU customers

Over the past two days, OMU customers have been targeted by scam calls and texts. Scammers have contacted numerous utility customers aggressively demanding payment and threatening disconnection of services. Utility scams are a nationwide issue and unfortunately many customers fall prey to these threats. Often callers are able to cloak the number they are calling…

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