Owensboro Municipal Utilities is pleased to announce the expansion of digital payment options available through the My Account Customer Portal, making it easier than ever for customers to manage and pay their utility bills. Beginning immediately, customers using the Customer Portal will be able to select from several widely used digital wallet and payment methods,…
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OMU Celebrates National Drinking Water Week, May 3–9
Owensboro Municipal Utilities (OMU) will join public water providers across the nation in celebrating National Drinking Water Week, May 3–9, 2026, recognizing the importance of safe, reliable, and affordable drinking water. For more than 125 years, Owensboro Municipal Utilities has proudly provided high-quality water service not only to its customer-owners but also to water districts…
OMU Hydrant Flushing Week: April 13 – 17, 2026
Owensboro Municipal Utilities (OMU) Water Distribution crews will conduct their semi-annual system-wide hydrant flushing the week of April 13–17. Crews will begin in the northeast part of Owensboro and work their way toward the southwest throughout the week. Why is hydrant flushing important? Hydrant flushing is a routine but essential part of maintaining a safe,…
Spring Severe Storm Preparedness
Spring storms can strike anytime, bringing hazardous conditions such as damaging winds, tornadoes, large hail, and flooding. Being prepared can keep you and your family safe. Safety tips to remember: Stay informed: Sign up for OMU text alerts to get timely notifications about severe weather at omu.org/text-alerts. Preparing ahead can make all the difference when…
Prepare now for snow, freezing temperatures
A winter storm is predicted to bring significant accumulation of snow and dangerously cold temperatures. Take time now to prepare your home for these conditions and potential outages. Keeping your home warm Using space heaters Space heaters are often used to provide additional heat smaller areas of homes. However, they can increase your heating bill…
Look who won the 2025 OMU Holiday Lighting Contest
The OMU Holiday Lighting Contest recognizes residents in our community who take the time to install bright, beautiful holiday lighting at their home. Winners earn bragging rights, an illuminated sign, and a $250 gift certificate. In addition, the 2025 winners were honored by the OMU Utility Commission during today’s meeting. Entries are judged on originality,…
Go paperless and earn rewards — including a chance to win $100 Sign up for Paperless Billing, earn a $10 credit and be registered to win a $100 OMU credit
OMU now offers Paperless Billing, an option that allows you to receive, review and pay your bill by text or email. Sign up in November, December, or January to instantly earn a $10 OMU credit and a chance to win one of three $100 OMU credits given each month. To sign up for Paperless Billing,…
more: Go paperless and earn rewards — including a chance to win $100
Annual Holiday Lighting Contest Opens
OMU is proud to support the festive lighting of our community by hosting our annual Holiday Lighting Contest. The Holiday Lighting Contest aims to highlight residential displays that use electricity to decorate their homes and yards, making the holiday season brighter for all of us to enjoy. Each year we accept entries from homeowners themselves…
Routine flushing of OMU water system to begin October 13
Owensboro Municipal Utilities crews will be conducting the utility’s semi-annual water line flush for city customers starting Monday, October 13 and ending Friday, October 17. The flushing is expected to take approximately one week. Crews will be working between 7 a.m. and 3 p.m. each of those days and will begin on the northeast end…
more: Routine flushing of OMU water system to begin October 13
OMU introduces a new look for its billing statement
Beginning in October, Owensboro Municipal Utilities customers may notice a new and improved design for their Combined Services Billing Statement. The new look is designed to be easier to read and provide additional information that is useful for you as a customer. For instance, a colorful graph provides a breakdown of the billing charges and…