City Utility Commission meeting available by video teleconference on Jan. 18

The City Utility Commission of the City of Owensboro will hold its regular meeting of the Commission by video teleconference at 11:30 am on Thursday, January 18, 2024, as permitted by and in conformity with KRS 61.826. The meeting will be held in person, but will also be conducted by video teleconference, pursuant to the provisions of KRS 61.826. The physical location for the meeting will be the Board Room…

2023 Holiday Lighting Contest winner announced

OMU and the City of Owensboro Neighborhood Alliances hosted our annual holiday lighting contest. The competition recognizes residents in our community who go the extra mile to make the holiday season a little brighter. Winners earn bragging rights, an illuminated sign, and a $250 gift certificate. They are honored by both OMU and the City Commission at their respective meetings. Entries must be located in the City of Owensboro and…

OMU launching text message system for reporting, receiving outage info

OMU will launch an enhanced electric service management system on Tuesday, December 5 that will enable customers to report outages via text and receive updates via their mobile phone. Customers with a valid mobile number connected to their account will receive a text outlining this new service. For those who have not updated their phone number, please call OMU at 270-926-3200 or update your phone number via an online form.…

OMU expanding internet service northward

OMU is entering the final phase of its residential internet expansion, as we begin underground and overhead installation efforts in the northern areas of Owensboro. As a result of this expansion, all residents in OMU’s service area will have access to affordable high-speed internet by the summer of 2024. Beginning this month, residents in this area may notice OMU and contractor crews installing the necessary infrastructure. This will involve work…

OMUfibernet to undergo routine maintenance

During the month of November, OMU’s Fibernet system will undergo routine maintenance. We do not anticipate that these updates will interrupt service to customers. Maintenance will occur between 2 a.m. and 5 a.m. Tuesday and Sunday mornings beginning this weekend. On November 5, you may notice the light on your Optical Network Terminal (the black box that connects you to OMUfibernet) that is typically blue will now appear green. This…

Routine flushing of OMU water system begins October 23

Owensboro Municipal Utilities crews will be conducting the utility’s semi-annual water line flush for city customers starting October 23. The flushing is expected to take approximately one week. Crews will be working between 7 a.m. and 3 p.m. each of those days and will begin on the northeast end of the city and work south and west. The crews will open fire hydrants throughout the water system as part of the…

OMU celebrates Public Power Week

As a resident of Owensboro, you live in a public power community, which means you own your electric, water, and telecommunications utility. It means you benefit from affordable and reliable services, a customer-focused philosophy, and a utility that cares about the overall well-being and growth of your community. Each year OMU joins over 2,000 other municipal utilities across the nation to celebrate Public Power Week. During the first week of…

OMU earns 95% customer satisfaction rating

In an independent survey, Owensboro Municipal Utilities recently received a 95% customer satisfaction rating for Fiscal Year 2023. Thank you! The survey also provides useful information regarding our services and ways to better serve our customers including which billing options are most convenient, the best ways to communicate OMU news, and ideas for better service. In the survey, we learned that the majority of customers, 98% in fact, consider OMU…

OMU unveils ‘Little Pantry’ to assist customers in need

OMU unveiled a “Little Pantry” today at its Customer Service Center on Tamarack Road. The pantry was the idea of an OMU employee, Cassie Akers, and was built to provide assistance to our community in a unique way. In an effort to aid those in need, the OMU Little Pantry will be open 7 days a week, 24 hours a day and will be stocked with items such as food,…

Provide your phone number for location-specific updates

Report outages, receive updates via your mobile phone OMU will launch an enhanced electric service management system in the next few months. This system will allow customers to report outages via text and receive updates via their mobile phone. In preparation for the launch, we ask that customers update their mobile number associated with their home or business account. This step is required to ensure you are able to receive…